UK Business Operations Manager

Are you…?

  • Looking for a new entrepreneurial management challenge in a fast growing organisation with highly experienced team mates?
  • Looking for a permanent, full time or part time opportunity? (between 3 and 5 days/wk and we have a very flexible working policy)
  • Passionate about people, planet & new models to benefit communities through active leisure?
  • Able to motivate and manage teams and external stakeholders in a fast growth and project-focused organisation?
  • Focused on fostering quality through designing and driving structure, effective ways of working and efficient process to deliver ‘big picture’ outcomes?



We’re looking for a passionate person with experience as an Business Manager or Operations Manager. You must have a minimum 2 years’ experience in one of these or an equivalent role – ideally in a project-based and / or service delivery organisation.

You will value and instill organisation, nurturing high standards and guiding rapid progress by avoiding problems in advance. We seek someone who can cut through complexity, ensuring business critical operations are designed effectively and managed efficiently.

However, we also want you to have lots of positive energy, collaborating across teams and externals, with an entrepreneurial spirit focused on external outcomes. You will also help nurture our purpose and values. So, do you have a commitment and thirst to learn? Challenging the ‘as-is’ with adventure, grace and integrity and having a good dose of fun each week?


You will:

  • Work directly with team mates across our leadership, central and venue operations, property and project delivery teams.
  • Manage and support across an exciting breadth of critical business functions.
  • Support colleagues in a collaborative, pragmatic and positive style, whilst driving efficient operations.
  • Help ensure we deliver our overall mission, and realise the benefits of our cross-cutting social impact projects.
  • Maintain and build great relationships with partners, suppliers and other external stakeholders.


Responsibilities summary: We want you to grow and develop with us, you don’t need to tick all the boxes right now!

  • Define and manage governance aspects and reporting the leadership team, investors and external stakeholders
  • Lead the design and collaborative use of critical business information tools
  • Design, manage and lead areas across procurement, commercial, partner/supplier and financce (particularly budgeting and financial or management accounting depending on your experience)
  • Own and optimise business processes, and automate through modern digital tools.
  • Get involved in community and customer experience and solution design e.g. customer offering and community opportunities and overall social impact.



Desired skills, experience and qualities incl. examples for illustration. Remember – you don’t need to tick all the boxes!


General qualifications and experience:

Training or evidenced professional skills and knowledge of one of the following:

·        Fundraising

·        Operations

·        Business management

·        Sports/leisure related products or services



  • 2+ years professional experience in a service organisation, with growth and / or project focus.
  • Able to build relationships, coordinate and manage with people from all ages, backgrounds, disciplines, and professional seniority.
  • Contract negotiation, supplier management and issue resolution



  • Experience of owning the management or coordination of process.
  • Strengths in defining and/or improving ways of working
  • Capabilties with guiding people on work flows )



  • Experience in designing workflows in collaborative tools (incl.; Miro; MS365 / Teams – but we’re open to new ideas!) – highly beneficial but not essential.
  • Skills / experience in – and character that likes to save time through – use of digital systems
  • Fully proficient with MS 365 (ideally incl. Powerpoint, SharePoint and Excel)



  • Ability to guide through complexity and communicate essential, concise messages.
  • Character that guides teams to be cohesive, effective and continually improving efficiency.
  • Excellent written and verbal communication skills


Click here to apply through Escape the City


NB: Applications close Sun 29th Oct, with interviews held from Wed 25 Oct to Mon 6 Nov.


Equality, diversity & inclusion

Social Sports Society is determined to improve people’s mental and physical health by bringing local communities together through sport. Our sites will be activated in diverse communities all across the UK and our aim is for our own organisation to be representative of the population and the people it serves.

We expect every Social Sports Society employee to demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours, and proactively managing bias.

Applications from individuals are encouraged regardless of your age, disability, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are committed to equality of opportunity for all. If you have a disability, require any additional support or have related questions, please contact us at

NB: Unfortunately we can only consider individuals with current eligibility to work in the UK.


Role not a good match for you?

If you are interested in working with us in other roles please see note below*.

Who else do you know who could be a good addition to the Social Sports Society team?


Please share this job advert or our company profile with your friends and contacts. We’re always interested in speaking to driven, high calibre people who share our values and mindset!



* Speculative applications

If this role Is not a good match but you are interested in working with us, please send a speculative application to with “Speculative Application” in the title.

You must attach your CV and include a cover letter explaining:

1.       Why you want to join Social Sports Society.

2.       What types of roles you are looking for next, and how this aligns with your career aspirations.

3.      How your skills, experience and other qualities might benefit Social Sports Society, and meet our business needs.

We will get in contact if / when we have needs that match.


Type: Full time
Location: Hybrid: 40-60% in London office (more if desired), remainder working from home/remotely, with a flexible working policy
£30,000 - £38,000 dependent on experience, character and aptitudes!
Closes: 03/11/2023
What is Social Sports Society all about?

We fill unoccupied spaces with proven, successful sport and leisure concepts.

Want to be our UK Business Operations Manager?

Do you align with our ethos and vision? Does SSS sound like a company you would like to be part of?